In this episode of the FinTech Roadmap podcast, we unconventionally interviewed the bank’s representative, Martin Hajný, who heads the Artificial Intelligence Centre of Excellence at Raiffeisenbank in the Czech Republic. We talked mainly about the AI Portal, an internal AI tool that is already used by more than 1000 employees of the bank for their work.
We discussed what specific functions users can find in the AI Portal and what daily activities it simplifies for them. We also discussed how the bank’s employees are responding to the AI portal and how they are being educated in these areas. It was also interesting to discuss the future development of the AI portal and the overall role of AI in the bank.
Dear readers, this podcast is only available in the Czech language.